We hire seasonal staff every spring. How are their logins and devices handled?

Setting up and removing accounts is day-to-day IT work. On Elite MDR it falls under unlimited labour; on the other plans we explain during the assessment how that work is handled for your business. Either way, removing access promptly when a seasonal employee leaves is one of the simplest ways to protect your systems, and the password management add-on makes shared logins safer.

Should our guest Wi-Fi share a network with our point-of-sale?

Generally no. Keeping guest Wi-Fi apart from payment terminals and office computers limits what a visitor's device can reach. Complete and Elite MDR include 24/7 monitoring of network devices, so the equipment that keeps those networks separate is watched as well. During the assessment we review how your network is laid out and recommend changes where they are needed.

Our Facebook page brings in many local customers. Can you help secure it?

We can secure the email account and computers behind it, which is often how business accounts are taken over. That means multi-factor authentication, a password manager (available as an add-on) and MDR on the workstations your team uses. Core MDR also adds email threat analysis, which helps catch the phishing messages that try to steal those logins.

We slow right down after Thanksgiving. Does a managed plan still make sense in winter?

Plans are not seasonal, but there is no long-term lock-in, and monitoring and security keep running while the doors are closed, when nobody is around to notice a problem. Block hours are a flexible way to cover extra hands-on work in the busy months. We can talk through your seasonal pattern when we prepare the quote.

How do you work out a quote for a Bobcaygeon business?

We look at what you run: the number of computers and servers, your point-of-sale and network equipment, whether you use Microsoft 365 or Google Workspace, how often you expect on-site visits, and any add-ons such as Microsoft 365 backup. After an assessment we recommend a plan and send a quote based on that environment. Call 705-742-2204 or request a quote online.

Peterborough & Kawarthas • Managed IT

Managed IT Company - Bobcaygeon

Managed IT for the Bobcaygeon retailers, restaurants, accommodations and service offices that operate beside Lock 32, through the summer boating rush and the quieter months.

Request a Quote Call 705-742-2204

Lock 32 sits at 15 Bolton Street, in the middle of downtown Bobcaygeon, and Parks Canada describes it as one of the busiest locks on the Trent-Severn Waterway. Every boat that ties up nearby brings customers to the shops, restaurants and places to stay along the water. When the till, the booking system or the office PC fails on a July Saturday, the cost lands right away.

A managed IT plan from shawcsIT is about keeping that from happening: monitoring that runs day and night, security that responds on its own, backups kept in Canada, and a Peterborough team, in business since 1983, that you can call when something goes wrong. Below you will find how each plan suits Bobcaygeon businesses and how to get a quote.

Lock 32, the downtown crowd and the year-round customer

Lock 32 was the first lock built on the Waterway, constructed in 1832 and 1833 and rebuilt in the 1850s with support from lumber baron Mossom Boyd. Today the City of Kawartha Lakes describes Bobcaygeon as a waterfront community with a strong downtown business district serving residents, cottagers and tourists, with opportunities in retail, dining, services and tourism. That mix means traffic surges in boating season and steadier local trade the rest of the year, so staff numbers rise and fall and devices change hands between seasonal employees.

The City's downtown profile adds two details that matter for IT. Empty nesters make up 71% of local residents, and residents value small businesses and prefer shopping in person, so a working card terminal and checkout computer count for more than a web shop. Facebook is also widely used locally to find businesses and promotions, which makes the business page, and the email account behind it, worth protecting with multi-factor authentication and a password manager.

The City lists support for downtown businesses, including its Million Dollar Makeover funding program. If you are renovating a storefront, that is a good moment to plan network cabling and a guest Wi-Fi network kept apart from payment systems.

Matching the four plans to Bobcaygeon's main street

Most downtown Bobcaygeon businesses are small and busiest in summer. Here is how each plan tends to fit; your assessment confirms it.

Endpoint MDR

Often a good starting point for a boutique, gift shop or professional office with a few computers. Workstations and any server are monitored 24/7 and patched after hours, so updates never interrupt a busy afternoon. Managed endpoint detection and response isolates a threat automatically, and the client portal shows you what was done and when.

Core MDR

Worth considering for a restaurant, real estate office or accommodation that runs bookings and email through Microsoft 365 or Google Workspace. Core extends MDR to those platforms and adds email threat analysis, useful against phishing messages dressed up as booking requests or supplier invoices. External threat monitoring and continuous vulnerability visibility round it out.

Complete MDR

A fit for a marina, larger restaurant or inn with a network to look after: point-of-sale stations, guest Wi-Fi and office systems on one site. Complete adds 24/7 monitoring of network devices, roaming DNS protection, dark web monitoring and guaranteed emergency response times, so a failure in peak season gets priority attention.

Elite MDR

For a business that wants one predictable arrangement all year. Elite includes unlimited labour for day-to-day IT, such as setting up a seasonal hire's account in May and removing it in October, plus unlimited on-site support. One-time special projects are excluded. It carries everything in Complete, with priority care and guaranteed emergency response times.

Compare every feature of the four MDR plans

Getting help in Bobcaygeon

Phone 705-742-2204 between 9 AM and 5 PM Eastern, Monday to Friday, or log a ticket through the client portal at any time. Remote support comes first: a technician connects securely, and most routine issues are resolved within 2 to 4 hours. Behind that, monitoring, after-hours patching and threat response run 24/7. If a terminal, printer or network switch needs hands-on work, a technician travels to your business. On Endpoint, Core and Complete MDR, on-site visits are billed per instance and prepaid block hours can be added; Elite MDR includes unlimited on-site support. Complete and Elite clients get priority response with guaranteed SLAs.

How a Bobcaygeon business gets a managed IT quote

Step 1
Request a quote
Send the quote form or call 705-742-2204. Tell us roughly how many people and devices you have, and what is getting in the way today.
Step 2
Assessment
We review your hardware, software, network, security and business goals, so the quote reflects how your business actually works.
Step 3
Recommendation
You get the plan and any add-ons that fit your needs and budget. You can start with Endpoint MDR and upgrade later.
Step 4
Onboarding
We deploy monitoring agents, configure security tools, document your environment and set up your support procedures.

Request a Quote

Frequently Asked Questions

Managed IT questions from Bobcaygeon businesses

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Request a managed IT quote for your Bobcaygeon business

Quotes are based on your people, devices and the plan that fits. Send the form or call 705-742-2204, Monday to Friday, 9 AM to 5 PM Eastern.