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Durham Region • Managed IT

Managed IT Company - Uxbridge

Managed IT partnerships for Uxbridge manufacturers, professional firms, health care providers and the golf, ski and agri-tourism businesses of the Oak Ridges Moraine.

If your company is in Uxbridge, your IT probably has to serve more than one kind of setting: a plant in the industrial park near the Stouffville border, an office downtown, a clubhouse or a farm property. Managed IT from shawcsIT brings those together under one partner who monitors, patches, protects and backs up your systems around the clock.

Four MDR plans let you decide how much coverage you want, from endpoint security and monitoring up to fully managed IT with unlimited on-site support. Most of our clients have 5 to 100 employees, and there is no long-term lock-in. Start with the plan that fits today and move up when the business changes; we take care of the transition.

Uxbridge's Mix of Manufacturing, Professional Services and Recreation

Invest Durham identifies agriculture, professional services, advanced manufacturing, health care and tourism as Uxbridge's priority clusters. Major employers it names include Castool Tooling Systems, Stanmore Load Lifter Manufacturing, Pine Valley Packaging, Koch-Glitsch Canada, Heritage Restoration, Reachview Village and Oak Valley Health, along with ski hills and golf clubs such as Dagmar Ski Resort, Lakeridge Ski Resort and Wooden Sticks Golf Club. The Uxbridge Industrial Park (Uxville) sits on the Uxbridge side of the Uxbridge-Stouffville border, minutes from Highways 404 and 407, and an industrial park expansion at 123 Highway 47 is listed among recent investments.

Those sectors pull IT in different directions. Toolmakers and fabricators protect design files and machine programs that represent years of work. Professional firms hold confidential client records. Ski resorts and golf clubs bring on seasonal staff who need accounts set up quickly when the season opens and shut off just as quickly when it ends.

Change is coming to the core of the township as well, with the Downtown Revitalization project the township launched in August 2020 and the Oak Valley Health hospital redevelopment. A managed plan gives you a documented, consistent setup to build on while that happens.

Choosing Coverage for an Uxbridge Workplace

The four plans are cumulative, so each step adds to the last. Use these notes as a guide before your assessment.

Endpoint MDR

A sensible starting point for an Uxbridge design studio, a small accounting practice or a farm business with a few workstations and a server. Monitoring, after-hours patching and managed detection and response run 24/7, and server backups are encrypted, monitored and kept on Canadian infrastructure with full image and file-level restores.

Core MDR

Worth considering for professional services firms and seasonal operators that depend on Microsoft 365 or Google Workspace. Core watches those cloud platforms for suspicious activity, analyzes incoming email for threats, monitors for external threats and keeps vulnerability visibility continuous, which helps when seasonal accounts are created and removed every year.

Complete MDR

Often a fit for manufacturers in the industrial park, where shop-floor and office networks meet, and for organizations that face customer audits or cyber insurance requirements. You gain 24/7 network device monitoring, managed EDR with network and cloud app detection, enhanced threat intelligence, dark web monitoring, concierge SOC support and guaranteed emergency response times.

Elite MDR

Designed for a business that would rather not employ its own IT staff. Elite adds unlimited labour for day-to-day IT operations, excluding one-time special projects, and unlimited on-site support, so opening-day onboarding at a resort or a workstation swap at a plant near the Stouffville border does not mean a separate bill.

Compare every feature of the four MDR plans

Remote First, On-Site When Uxbridge Needs It

Your team reaches us through the Durham Region line, 905-430-0131, or through the client portal, where every ticket and update is recorded. Technicians start remotely, connecting securely to the affected device, and most routine issues are resolved within 2 to 4 hours. Complete and Elite plans add priority response with guaranteed SLAs. When remote work is not enough, a technician visits your site. That visit is included with Elite MDR; on Endpoint, Core and Complete it is billed per instance, or drawn from prepaid block hours if you add them. Support hours are Monday to Friday, 9 AM to 5 PM Eastern, with monitoring running 24/7.

How a Uxbridge business gets a managed IT quote

  1. Step 1

    Request a quote

    Send the quote form or call 905-430-0131. Tell us roughly how many people and devices you have, and what is getting in the way today.

  2. Step 2

    Assessment

    We review your hardware, software, network, security and business goals, so the quote reflects how your business actually works.

  3. Step 3

    Recommendation

    You get the plan and any add-ons that fit your needs and budget. You can start with Endpoint MDR and upgrade later.

  4. Step 4

    Onboarding

    We deploy monitoring agents, configure security tools, document your environment and set up your support procedures.

Frequently Asked Questions

Managed IT questions from Uxbridge businesses

Request a managed IT quote for your Uxbridge business

Quotes are based on your people, devices and the plan that fits. Send the form or call 905-430-0131, Monday to Friday, 9 AM to 5 PM Eastern.